Refund policy

Cancellation right

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation term amounts fourteen days from the day in which you or one third named by you, which have taken goods in possession.

To use your cancellation right, you have to inform us (Sven Körner, Lobuschstrasse 23, 22765 Hamburg,, phone: +49 (0)1717175782) by means of an unequivocal explanation (e.g., a letter sent by post, fax or e-mail) about your decision to revoke this contract.

For the protection of the cancellation term it is sufficient that you send the communication about the exercise of the cancellation right before the cancellation term.

Results of the cancellation:

If you revoke this contract, we have to pay back all payments which we have received from you, including the delivery expenses (with the exception of the additional costs which arise from the fact that you have chosen another kind of the delivery than which from us offered, most favorable standard delivery) immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has come with us. For this repayment we use the same currency which you have used with the original transaction, unless, something else was agreed with you expressly; in no case remunerations are calculated to you because of this repayment. We can refuse the repayment, until we have got back the goods again or have produced to you the proof that you have sent back the goods, depending on which is the former time.

You have to send back to us the goods immediately and, in any case, at the latest within fourteen days from the day in which you inform us about the cancellation of this contract. The term is protected if you send the goods before the term of fourteen days. They bear the immediate costs of the return of the goods. They must arise for any depreciation of the goods only if this depreciation is not due to one to the check of the state, qualities and functionality of the goods necessary contact with them.

The cancellation right does not exist with the following contracts:

The contracts for the delivery of sealed goods which are not suitable for reasons of the health protection or the hygiene to the return if her sealing was removed after the delivery.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).


Sven Körner

Masurenweg 19

38112 Braunschweig


- I hereby revoke the contract I have concluded for the purchase of the following goods.

- Ordered on (*)/received on (*)

- Name of the customer

- Address of the customer

- Signature of the customer (only in case of notification on paper)

- Date


(*) Delete where inapplicable.

Cheap europe-wide delivery

We ship our Jumperbands within the EU for 1,90€. Shipping to non-EU countries costs 3,95 €.

Customer service

Our customer support is there to help you with every matter. We will answer you within 12 hours:

Safe shopping

We offer besides PayPal and Klarna various payment methods and you enjoy full buyer protection.


If you are not satisfied with the size of your Jumperband, you are welcome to return it to us and we will exchange it for another size.


We give a 6-month warranty on all Jumperbands. In case of a warranty claim you will receive a free replacement band.